Understanding the Business Value of Customer Master Data Management Solutions

Do you have any idea what your customers purchased from you in the previous month through customer master data management solutions? Can you predict what your customers will purchase from you in the current month? If not then, your company might be missing out on extra profits, as around 93% of companies witness uplift in conversion rates from customization. Your customers want a customized and relevant experience while they communicate with you. Whether you can deliver or not depends completely on how much your company know them. And how properly your company knows your customers depend on your customer mdm, customizing the customer experience gets tough if your data lives in many disconnected systems and in the departments, which do not or cannot interact with each other immediately. But that might be the outcome if you live in a commercial world without customer mdm solution. As a customer-centric element of master data management, customer mdm is used for driving ne...